It is important that you keep your contact information up to date with the bank.  If you haven't 

talked to us in a while, call to verify your information.  Outdated information can cause

unnecessary delays and card blocks.

Home Trust Debit Card:

 

During normal business hours:

• Call Customer Service at 641-732-3763

After hours LOST/STOLEN card call Shazam at 1-800-383-8000

• Press #1 to report a lost or stolen card

• Follow the prompts as appropriate

• A Shazam representative will take your information, deactivate your card and contact Home Trust & Savings Bank the next business day.

After hours BLOCKED card call Shazam at 1-866-508-2693

• A Shazam representative will assist you. (Cards may, or may not be unblocked immediately.)

Receiving Fraud Alert Texts

• Text message alerts from: 72718
• Yes = suspicious charge WAS YOU.
• No = suspicious charge WAS NOT YOU, your card will be blocked & follow-up action will be needed.
• If you don't have a cell phone or are not answering the text, Shazam will call (855-219-5399) 

• Visa 1-866-552-8855

• Master Card 1-800-558-3424